| If your order is an OttO Club pre-order: |
| The payment deadline for models in reservation on the club is the 1st of the month
of the model.
|
| |
| Models in reservation on the club are usually shipped at the end of the month of the
model. |
| We will send you an email with the tracking number as soon as the package is in
handover to the carrier. |
| Also, the tracking number is emailed by the carrier as soon as they dispatch your
parcel. Remember to also check in junk mail. |
| To check the status of current orders: go to: My account, order history then click
on "details", to display the contents of the order (the month is indicated). |
| You can find the tracking number for your parcel there when it is dispatched. |
| "Payment accepted" status indicates that we have received payment. |